Refund Policy

We want you to love your setup. If you don’t, we’ll make it right.
Effective Date: August 3, 2025

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1. Returns

We accept returns on most unused, unopened items within 30 days of delivery.
To start a return, email support@jessesdesk.com with:

• Your order number

• The item(s) you’d like to return

• A quick reason (so we can do better next time)

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2. What’s Eligible

✅ Most regular-priced items in original condition
❌ Final sale, clearance, perishable goods (like snacks or tea), or personalized items
❌ Items returned used, damaged, or outside the 30-day window

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3. Refunds

Once we receive and inspect the item(s), we’ll issue a refund to your original payment method.
Shipping fees are non-refundable unless the return is due to our error.

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4. Exchanges

Need a different item or color? Reach out—we’re happy to help set up an exchange when possible.

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5. Damaged or Wrong Item?

We’ve got you. Let us know within 7 days of delivery and we’ll replace it or issue a refund, fast.

Still have questions?
Reach out any time: support@jessesdesk.com — we’re here to help.